Business Directory Support
Whether you’re just getting started or need help with a specific issue, you’ve come to the right place.
Below, you’ll find answers to frequently asked questions and a contact form to reach our team directly.
New here? Be sure to visit our Welcome Page.
Didn’t Receive Your Confirmation Email?
If you registered but haven’t received your confirmation email, don’t worry — it happens!
Return to the Login Page and enter your email to receive a new one.
Helpful Tips:
Check your Spam or Promotions folder.
Wait a minute or two—some inboxes can be slow.
FAQs
How long does approval take?
Most claims and new listings are reviewed within 1-5 business days. We’ll notify you by email once completed.
Do I need to pay to claim a listing?
No. Claiming a listing does not require you to subscribe to a premium plan. While premium plans offer increased benefits, you can still update basic fields without paying for premium.
What if I don't see the 'Claim Listing' button?
It may already be claimed or need an update. Please use the form below to contact support.
How to I upgrade to a premium listing?
Log in to your account. You should see your listing on your Dashboard. If not, search for it in the directory and claim your listing.
Once you have claimed a listing you will see the option to “Edit” when viewing it in the directory.
While editing your listing you can choose a premium plan option. Upon submission you will be redirected to submit payment.
I already have an account with the World Journal Newspaper but I can't seem to be able to log in to the Business Directory.
While operated by the World Journal Newspaper, this Business Directory is a separate website.
You will need to register for a Business Directory account to post your business listing.
If you have already registered for a Business Directory account and you forgot your password, you can use the Forgot Password option on the Log In page.
Still Need Help?
Can’t find an answer to your question or having trouble with the site? We’re here to help. Just fill out the form below and a member of our team will get back to you as soon as possible.